Managed Cloud for PABX Phone Systems

Reliable, Secure, and Easy to Manage

Leave the hassle of cloud management to us. Our Managed Cloud Services for PABX phone systems give your business a secure, high-performance setup that’s always on.

We manage the setup, maintenance, and support. You stay in control with full visibility—while we keep your system running smoothly, protect your data, and help reduce costs.

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Why Cloud Management Matters for PABX Phone Systems

Always Connected

We keep your cloud-based phone system up and running around the clock. With 24/7 monitoring, your calls stay clear, reliable, and uninterrupted.

Ready to Scale

Need more lines or users? No problem. Your cloud setup grows with your business—so you only pay for what you use, when you need it.

Secure and Compliant

We lock down your phone system with strong security and follow industry standards. From encrypted data to regular compliance checks, we help you stay protected and audit-ready.

Our Cloud Readiness Process for PABX Phone Systems

System Check

We review your current phone setup—whether it’s on-premise or already in the cloud. We look at servers, software, and network tools to spot any weak spots or outdated tech.

Performance Review

We dig into call quality, uptime, and how your system is being used. This tells us what’s running well, what’s slowing you down, and where we can save time or cost.

Phone System Strategy

We build a cloud-based plan based on your needs. Whether you want better call handling, easier scaling, or lower costs—we tailor the solution to meet those goals.

Migration & Setup Help

We manage your shift to the cloud. From moving data to setting up phones and tools, we keep it simple and seamless with little to no downtime.

We Keep Your Business Running Smoothly

Technology shouldn’t slow you down.

Whether you’re growing, moving, or just trying to stay secure—our team is here to make IT simple.

We speak your language, show up when it matters, and focus on what your business actually needs.

Let’s have a chat about how we can help.

CALL 1300 624 357

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Why Choose Mason-Brown IT for Your PABX Phone Systems?

Phone Systems Built Around Your Business

We don’t offer one-size-fits-all setups. We design PABX phone systems that match your team size, call volumes, and budget—whether you’re a growing business or an established company.

Flexible, Future-Ready Solutions

Our systems scale with you. As your team or customer base grows, your phone setup grows with it—no major overhauls or wasted spend, just smooth expansion.

Local Support You Can Count On

You’re never left waiting. Our Aussie-based team provides fast, hands-on support—whether you need help with setup, upgrades, or troubleshooting. We keep your phone systems running without disruption.

Upgrade Your Phone Systems with the Cloud

Don’t let old tech hold you back. Talk to Mason-Brown IT today. We’ll help you move to a cloud-based PABX solution that’s faster, more secure, and built for the way you work.

Frequently asked questions

A PABX system automates internal and external call switching without manual operation.
Modern systems use analog or digital VoIP/SIP technology.
They handle call routing, IVR menus, extensions, voicemail, conferencing and call recording automatically.
Ideal for businesses of any size seeking efficient call management.

Auto-attendant and IVR to route calls efficiently
Call forwarding, conferencing, and monitoring tools
Integration with CRM and collaboration platforms for better service
Mobile compatibility and remote work readiness via softphone support
Improves customer experience, cuts labour costs and centralises communications.

On-premise PABX requires local hardware, maintenance, cabling and space.
Cloud-hosted PABX runs over the internet—no on-site equipment needed.
Cloud offers easier maintenance, automatic feature upgrades, and better scalability.
On-prem may suit very large or sensitive operations needing full control.

On-premise systems involve significant upfront capital for equipment and ongoing maintenance.
Cloud-hosted systems offer subscription‑based pricing with minimal setup costs.
Over 5 years, cloud solutions can offer a lower total cost of ownership, especially for small to mid-size teams.
Your final choice depends on budget, company size and IT resources.

Small to mid-size teams often benefit most from cloud-hosted PABX: flexible, low-cost, scalable and remote-ready.
Larger enterprises or regulated industries may prefer on-premise for total control and customisation.
Cloud hosting may introduce dependency on internet reliability; suitable failover planning is essential.